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This course has been modeled after our basic peer support class and modified for command level personnel. Peer Support is a means for a department to show support to their employees, offering them opportunities to care for themselves and their families. Peer Support helps those, who without it, might turn to substances, illegal activity, poor performance, seeking a different career, mental health issues and even suicide. Peer Support is an informal, private opportunity, for someone to speak to a peer, to assist with any issues the First Responder may be having difficulty. It helps clarify concerns and explore available resources. Peer Support is preventative maintenance. This training will equip First Responder commanders with an understanding of what Peer Support is and how to maximize its benefits for their employees. The course will demonstrate listening skills to recognize, help to prevent and understand the effects of stress and refer to outside resources, if needed. This training focuses on commanders assisting other commanders, knowing how to run a peer support program, and knowing how to assist their employees during critical incident responses. Throughout the training, participants will be expected to participate in peer support exercises which elicit personal information and feelings. Following this training, participants will be able to provide peer services to other commanders at their agency or inter-agency assistance as well as have knowledge of how peer support teams should be run. The course also gets participants to review department resources to aid in staff assistance.
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